After paying €0.98 for a single file, I was later charged €39.99 without clear, informed, or explicit consent. At no point during the checkout process was this subscription fee clearly disclosed in a transparent manner. The responses from customer support seem automated and generic, lacking any real engagement with my issue. I also reached out to a customer service email and received the same scripted replies, suggesting a systematic approach to handling complaints rather than genuine assistance. This behavior is misleading and constitutes an unauthorized charge under basic consumer protection principles. I am currently disputing the charge and expect a full refund. Users should be very cautious. This service resembles scam-like subscription practices.
Claim your business profile now and gain access to all features and respond to customer reviews.
