I ordered in the Boxing Day sale, I received my items on the 13th January, perfectly acceptable timeframe inclusive of holidays/New year/bank holidays etc. the majority of my order was correct, apart from the lamp I had ordered, this came with an incorrect plug. Organised to send this back on the 14th Jan via Royal Mail, at no cost to me. Did not hear anything from the seller until the 3rd Feb, after I had emailed asking for an update on the 31st January (2+ weeks after the return sent). I had an update saying it would be sent on the 5th February. It is the 21st February today, once again I chased this up after waiting another 2 weeks, with no updates, and have received a notification from DPD that they are expecting my parcel. I have not had a direct reply from The Blackened Teeth themselves to apologies for the delay at any point in the last 5 weeks since the return process started. Will not be ordering from here again.
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