My online order was sent to the wrong address. It’s impossible to reach them. They eventually replied to my email, but haven’t sent a correct replacement. I can’t respond to their email, so I have to start the process over. They haven’t responded to my messages on social media either. Very frustrating customer service.
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Want powerful products with nature-inspired ingredients that make you feel empowered and loved from head to toe? The Body Shop has your back. Scrub up that body and scrub up the world with their beauty treats, fragrances and gift sets. A force for good since 1976, with over 40 years of campaigning, change-making and smashing beauty industry standards, The Body Shop exists to fight for a fairer, more beautiful world.See more
