I selected delivery within 3-5 working days. On the 6th day, I inquired about the status and was told it would arrive today or tomorrow. Unfortunately, the delivery service changed the time, and I wasn’t home, resulting in a delay. The company offered me a £5 voucher for their store. While I like their products, the customer service experience has left much to be desired. I wouldn't recommend ordering through their online platform.
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Want powerful products with nature-inspired ingredients that make you feel empowered and loved from head to toe? The Body Shop has your back. Scrub up that body and scrub up the world with their beauty treats, fragrances and gift sets. A force for good since 1976, with over 40 years of campaigning, change-making and smashing beauty industry standards, The Body Shop exists to fight for a fairer, more beautiful world.See more