Steer clear of this service! It's completely unacceptable. I was informed by their representative that if I ordered before 12:00 PM, my order would ship that same day. I placed my order at 10:00 AM and received confirmation without issues. Later, to ensure I would get my package by Monday, I checked my account and found my order on hold. I called customer service at 11:50 AM, still within their timeframe, and encountered one of the rudest representatives I've ever spoken to. She told me they wouldn’t ship until the following week, claiming they only accepted a certain payment method for my order quantity, despite my full payment by credit card, which wasn’t even an option on the site. When I asked how to pay via the mentioned method, she said it was “too late.” She refused to connect me to a manager, spoke with a nasty tone, and showed no intention of helping. This company outright lied, took my money, and then blamed me for their own failures. I will never use them again.
Claim your business profile now and gain access to all features and respond to customer reviews.
TheBoxery.com is your one stop packaging supplies shop! We carry a full line of packaging and shipping supplies.