Steer clear of this service! It's completely unacceptable. I was informed by their representative that if I ordered before 12:00 PM, my order would ship that same day. I placed my order at 10:00 AM and received confirmation without issues. Later, to ensure I would get my package by Monday, I checked my account and found my order on hold. I called customer service at 11:50 AM, still within their timeframe, and encountered one of the rudest representatives I've ever spoken to. She told me they wouldn’t ship until the following week, claiming they only accepted a certain payment method for my order quantity, despite my full payment by credit card, which wasn’t even an option on the site. When I asked how to pay via the mentioned method, she said it was “too late.” She refused to connect me to a manager, spoke with a nasty tone, and showed no intention of helping. This company outright lied, took my money, and then blamed me for their own failures. I will never use them again.
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TheBoxery.com is your one stop packaging supplies shop! We carry a full line of packaging and shipping supplies.
