After my first purchase, I would have given them 4 stars. I had ordered the Aphrodite breast forms and they seemed great. I then ordered a pair of foam travel forms and they were the best I had found so far. Finally, I ordered a hiding gaff with the shape wear insert. This item is garbage. My rating has dropped to 1 Star for the following reasons... - The first order was supposed to be delivered within 4 weeks. That was acceptable considering that the forms were customized for me. However, my order did not arrive till after 6 weeks. - My second order took nearly 4 weeks to arrive when it should have taken less than 2 weeks. - TBFS is frequently slow to respond to emails. When I got an answer, they tried to blame the delay on customs. (Completely ignoring the fact that the reinstatement of customs check was not to occur until 2 days after my package was supposed to arrive.) The reality is that TBFS delayed processing my order for 8 days. Then shipped it to some country in Europe. (I'm in the U.S.) TBFS eventually sent a replacement after claiming customs lost the package. (BTW, UPS sent me a notification when the first package was sent to Europe.) - My third order took 18 days to arrive, instead 10-12 days. What I received was not what was described or pictured. The quality of the form is pure garbage. On sale I paid nearly $60. I have purchased a similar item on Amazon for $17 base, that was of better quality and appearance. - Customers are forced to rely on Shop for purchases and updates. That app is never accurate. Based on my experience and what I have read online, this seems to be a issue that has been going on for some time. Unfortunately, I am not likely to do business with them again.
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