Review Time
After my first purchase, I would have given them 4 stars. I had ordered the Aphrodite breast forms and they seemed great. I then ordered a pair of foam travel forms and they were the best I had found so far. Finally, I ordered a hiding gaff with the shape wear insert. This item is garbage.
My rating has dropped to 1 Star for the following reasons...
- The first order was supposed to be delivered within 4 weeks. That was acceptable considering that the forms were customized for me. However, my order did not arrive till after 6 weeks.
- My second order took nearly 4 weeks to arrive when it should have taken less than 2 weeks.
- TBFS is frequently slow to respond to emails. When I got an answer, they tried to blame the delay on customs. (Completely ignoring the fact that the reinstatement of customs check was not to occur until 2 days after my package was supposed to arrive.) The reality is that TBFS delayed processing my order for 8 days. Then shipped it to some country in Europe. (I'm in the U.S.) TBFS eventually sent a replacement after claiming customs lost the package. (BTW, UPS sent me a notification when the first package was sent to Europe.)
- My third order took 18 days to arrive, instead 10-12 days. What I received was not what was described or pictured. The quality of the form is pure garbage. On sale I paid nearly $60. I have purchased a similar item on Amazon for $17 base, that was of better quality and appearance.
- Customers are forced to rely on Shop for purchases and updates. That app is never accurate. Based on my experience and what I have read online, this seems to be a issue that has been going on for some time.
Unfortunately, I am not likely to do business with them again.
After my first purchase, I would have given them 4 stars. I had ordered the Aphrodite breast forms and they seemed great. I then ordered a pair of foam travel forms and they were the best I had found so far. Finally, I ordered a hiding gaff with the shape wear insert. This item is garbage. My rating has dropped to 1 Star for the following reasons... - The first order was supposed to be delivered within 4 weeks. That was acceptable considering that the forms were customized for me. However, my order did not arrive till after 6 weeks. - My second order took nearly 4 weeks to arrive when it should have taken less than 2 weeks. - TBFS is frequently slow to respond to emails. When I got an answer, they tried to blame the delay on customs. (Completely ignoring the fact that the reinstatement of customs check was not to occur until 2 days after my package was supposed to arrive.) The reality is that TBFS delayed processing my order for 8 days. Then shipped it to some country in Europe. (I'm in the U.S.) TBFS eventually sent a replacement after claiming customs lost the package. (BTW, UPS sent me a notification when the first package was sent to Europe.) - My third order took 18 days to arrive, instead 10-12 days. What I received was not what was described or pictured. The quality of the form is pure garbage. On sale I paid nearly $60. I have purchased a similar item on Amazon for $17 base, that was of better quality and appearance. - Customers are forced to rely on Shop for purchases and updates. That app is never accurate. Based on my experience and what I have read online, this seems to be a issue that has been going on for some time. Unfortunately, I am not likely to do business with them again.
I recently purchased some hip pads from the store and the manufacturer sent the wrong size and style. TBFS responded right away and got the manufacturer to send the correct item. I have also purchased breast forms and butt pads from TBFS and they arrived in great shape (pun intended). This is a quality business and I recommend them highly. Their prices are competitive and customer support is superlative!
I had never ordered breast forms before and while the sizing and product documentation on The Breast Form Store website was excellent the personal help from Anne exceeded all expectations. Anne was absolutely amazing. She took the time to ask what I wanted from the forms and helped me pick an excellent set. The bras and forms are amazing. All my expectations were exceeded.
OMG i mean WOW, i read and reviewed the Hera forms extensively and finally ordered them, life changing!! they are absolutely amazing!! i did mess up on the color - should have went vanilla instead of french vanilla!! so pay attention to that detail, however i think i would spend the extra and do the color match. very very realistic. i do find the nipples a bit pokey that is my only sub 100 percent comment.
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