This my second time ordering (always give a 2nd chance)however after taking monies from my card for an order and sending me emails days apart saying all items were SHIPPED. I then received a refund email for the main item ordered. No email explanation. Their communication is rubbish. And they had 4 days from order paid and accepted to order has been shipped in FULL to a sudden refund email. WT? You either shipped it or didn’t.
So when I get matches and no main order item I will be thrilled considering you took my money for 4 days + and told me it had been SHIPPED. No idea how long the refund will take. and to add insult to injury CHARGED me £5.95 postage. I would have cancelled the order IF TOLD the main item was not coming after all.
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