Waited for >1.5 hours at the bus stop for the bus to never show up. Granted, there was a lot of snow that came down. But to not notify your passengers that you are not coming is outrageous. It was impossible to get through to the company as well. I tried calling multiple times and it only went through to voicemail. They never responded to my email, a message I left via their chatbot, or to a DM on Instagram. Now, they’ve informed me that a refund isn’t possible. They will only offer me an open bus ticket that can only be used within a month. Even if I lived in Canada (which I do not!), why would I ever want to book through this shoddy company again?Don’t do it! Rider Express and EBus are so, so, so much better.
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The Canada Bus offers a Passenger Bus service from Calgary to Edmonton. Free Wifi Onboard, Reclining Seats, USB chargers, Water Bottle. we offer 35% off on the Six Tickets Pack