Canada bus was never a remarkable company, but then again, what Alberta bus company is? All the services advertised are there to check things off a checkbox, whether they work or not. Wifi? Roll the dice, usually not working. Food and refreshments? When the company was new, the driver would mention it and show us where to obtain them; now they hide it away and don't bother to make any mention of it. Washroom? Standard terrible quality. Legroom? Hah, what room? They used to be amongst the cheapest, but now there are several fighting for that same position. Being late? Ok, they are a bit worse than the other companies, but it is also standard with them. I have also seen them leave 5 minutes early, once, which may go a long way to explain some of the other reviews. What turned my opinion sour on this company, however, was the ill temper, unprofessional attitude, and lack of good communication skills the driver had when he confronted me and asserted that the only reason I ever chose this company over the others was a mistake. On their website and ticket, they claim to accept baggage of up to '152 linear centimeters'. Those of you who travel more will probably immediately identify my mistake, because it turns out it is some bullshit measurement. It is a useless number, which I had previously understood as 'baggage up to 152cm long', and which passed their drivers every time before now. It does not mean that. Their competitors, by contrast, are far more honest about the exact dimensions of the baggage they accept. Ok, fair enough... if the driver had explained this to me upfront, and provided a method by which I may scan my credit card or otherwise pay the company for this baggage problem. Instead, he yelled at me, asserted that he had no time for this, all but wanted me to leave instead of taking the bus ride that I already paid for, and suggested I etransfer him *personally* or otherwise hand him cold, hard cash, instead of their head office. He also explained *none* of the details above - I personally called their office whilst on the bus, and upon obtaining their denial I had to look up the bullshit that is 'linear centimeters' myself. Out of the many times I took Canadabus, this is the first time I discovered that their linear centimeters measurement is bullshit. What really annoyed me was that I had to find this out with my own investigations, the driver threatened to steal my baggage from me outright, and the driver displayed a consistently hostile attitude despite my consistent efforts to understand his position and get it resolved (e.g. by paying their head office or via a verified payment system). If I were to discover that they were using a bullshit measurement in a cordial and professional way, I would have merely lost the reason to ever choose Canadabus over any other Alberta bus company for my travel purposes. With the driver's beligerant and unprofessional attitude? This earns this review. I hope everyone else will be less foolish than I was. I will perhaps continue to ride Canada bus when it is dirt cheap, although riderexpress is taking that crown from them right now.
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The Canada Bus offers a Passenger Bus service from Calgary to Edmonton. Free Wifi Onboard, Reclining Seats, USB chargers, Water Bottle. we offer 35% off on the Six Tickets Pack
