The have a good customer service fast shipping but pay attention to the 1 year warranty it's not a warranty for the used part it a warranty for the parts in the used part you bought so if it has a malfunction they do not replace the transmission they will replace the parts that fail you will still have to pay for the rebuild of the transmission there is no exchange and don't be fooled by the inspection it's only visual they pull one day ship the next it was not inspected and tested it was viewed for damage on the exterior the transmission I received lasted three week before breakdown and to do the warranty is would have to spend another $1500 to have a trans tec pull it break it open find what exactly happened have them give me the report send it to the car part company to get the parts and pay the trans tec another $2500 to rebuild the trans after spending $4000 on the transmission that lasted 3 weeks thats 8 grand I could have bought a brand new one with a 50,000 mile warranty for $6000 if I would have known this about there 1 year warranty thats exactly what I would have done not wasting $4000 on a used transmission to have to 3 weeks latter spend another $4000 on rebuild with the few parts from them and the rest of the worn parts out of pocket I would recommend a company with a full replacement 1 year warranty this company does not do that
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