I signed up my first delivery as an express parcel. The actual charge was double what the 'quick' quote was, then a further 'small sum' of money went from my prepaid account. No explanation was given even when I wrote to them. My parcel sat with them (my 'express paid for parcel') four days before it was delivered to its destination - a cpt to cpt local destination. I tried contacting them (this was the worst part of my business dealings) and went from pillar to post. They'd say that they will escalate things, then the escalated contact made me repeat info, and they'd say they're escalating it, and the new person needed a repeat or it lead to a dead end. Over 20 emails later, nobody EVER got back to me about anything, i thought that they had lost my parcel when it came to four days of an express parcel. After things resolved and my parcel miraculously found its way to where it was needed, I got bombarded with more circular emails, also those who (had not) helped me before by escalating to other escalators. Worse business dealings I have EVER had and I used to sell oon Amazon and Ebay. Never again.
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