The customer service is lacking. I made a purchase on 31, 12, 25, but it never arrived. I have no idea what happened to it. I emailed the support team, and Olivia got back to me three days later. I explained that my parcel hadn't arrived, but I'm still waiting for a response as of 15, 1, 26. I really like the clothing style, but the customer service is a major letdown.
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