I received the item I orderered for on 27 October 2025, today. ie 4 February 2026. The customer care is terrible. There is no phone number and there will be no reply to emails. So much so one feels the website is a scam and one has been cheated. Looks like many customers are sailing in the same boat and have not received their orders. Craze.in should be pulled down or shut for not being accountable. Whatever the issue, there should be transparency, proper communication and no inconvenience to the customer. Craze like any professional ecommerce firm should have a dedicated customer care helpline/ phone number. The glocom senior management are respected individuals (from their linkedin profiles) and this is how the company/ firm is run. It is quite appalling.
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