I ordered a sweater, expecting delivery in January, but found out it had a 'failed delivery' in November with no attempt made. It took me five tries to contact the support team, and they just told me to wait. After the supposed delivery attempt, they offered me $15, but my order cost more than that, including shipping! The products are from China, so the quality feels cheap, and you end up dealing with third-party carriers, making it a hassle. This experience is frustrating, and the brand should reconsider how they manage customer satisfaction.
Claim your business profile now and gain access to all features and respond to customer reviews.
