The company advertises "easy returns" which I have noticed now in reviews has been misleading for a lot of people as it was for me.First off I tried to cancel my order well before it shipped as I became aware through reviews of quality control issues with these dresses and was doubtful they would actually fit me, the company lied to me multiple times saying I couldn't cancel because it had shipped already but were unable to provide proof of shipment for many days. Once they did provide proof of shipment UPS hadn't even received the package, so it was all a lie from the beginning. After that they changed their story and said they couldn't cancel unless I had asked an hour after the order which is different than claiming shipment was the reason they couldn't cancel. The clear reason they didn't want me to cancel is that upon receiving the items you cannot return them without paying a restocking fee and accepting only store credit.Since they advertise "easy returns" I ordered from them thinking they were no risk, that if they didn't fit or the quality wasn't good then I was covered, that is not the case. The offer of store credit is basically useless to me as their quality issues are the reason I don't want the items and those aren't fixed by ordering another round of poor quality items. Moral of the story is don't be fooled by the false advertising claims of easy returns, it's a lie they don't want it to be easy. They want to make you miserable and ensure you have no recourse in getting your money back.
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The Dress Outlet is your ultimate online destination for formal wear, offering a wide selection of stunning dresses for every special occasion. Whether you're searching for the perfect prom dress, a sophisticated mother of the bride gown, or something chic for a wedding, homecoming, or cocktail party, you'll find beautiful options to suit your style and budget. Our collection features a diverse range of sizes and silhouettes designed to flatter every body type. We proudly offer worldwide shipping and a hassle-free return policy to ensure a seamless shopping experience. With affordable prices and exceptional customer service, The Dress Outlet makes finding your perfect dress easy and enjoyable.See more
