I've been purchasing the original scent of DryBar's Detox Dry Shampoo for a few years directly from their website. I started with the medium-sized can. The past three times, I bought the "double the size" can. Big mistake if you don't finish the can within the first 60-days of receiving it.The first time I got a large can, it stopped working towards the end. I called customer service, and they could care less.The second time I called, the girl was trying to be helpful by telling me how they tell customers to try heating the can under hot water. That alone tells me they know there's an issue but refuse to do anything about it.Now, towards the end of my third (and last) large can, it sounded like there were rocks inside. I called customer service again. She sounded like the first girl I spoke with initially, who didn't really care about the quality of their product. She only cared that I was out of the 60-day warranty period.I suggested they put a warning on the can, so consumers know to use it within a certain timeframe. She said the shelf life is two years. I wonder how old that can was when I received it.....
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" The company was founded in 2008 by Alli Webb.
