I went to this store expecting to have a great purchase and spend over 10000, I spoke to the sells person (kirk), he promise me a price for everything that i got, a delivery date and a boucher for 500 to bestbuy to buy a tv or 300 off right there, so i pick the boucher, and everything sounds it great. But the problem was that when i was expecting everything that he promise was a lie, im having a running around with the delivery of my furniture, also they already delivery twice some of the furniture which it was damage and they they wanna repair brand new furniture for which i pay. The other problem i had was with the boucher of 500 dollar and they said they make a mistake for that and they were supposed to get the TV and give it to me, so I told them that I wanna the 300 and they said i was on time to do that,so i been expecting to get my 300 dollar off and now they call me telling me that they already discount that off my ticket when i bought everything. (When i was paying the first day, management came and try to discount does 300 off but i told them thay i wanna the boucher and my mom saw everything so now they trying to change everything. I try to talk to management and they dont wanna talk to me because they are so busy, sometimes they keep me waiting for over 1 hour and i have to call back to be able to talk to a employee and no manager. Im wring this to see if anyone in this business care about the reputation and the customer service are they giving to costumers. If someone can help please let me know.
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The Dump Luxe Furniture Outlet. Deep discount prices on furniture, mattresses, rugs and home decor.