We have shopped at the dump for years and they sometimes have some cool stuff. We recently went in to buy a King and twin mattress, a king foundation, a formal living room couch and some dining chairs. We couldn't find everything, but we bought some of it and one item was a $2,500 King sized mattress. When they came to deliver it, the guys took a thinly wrapped mattress out of the truck and it was ripped all the way down two sides. They did not see me watching as they taped the sides, in the middle of the street, and then I saw dirt stains when they brought it in the house. The worst part is after we sent it back, we decided we didn't want to buy the mattress at all, and the manager talked to me about it...after he did not bother to call me back the first time I left a message. It was like an inquisition. I first has to expain to the front office and then called back, the next day, to tell my story again and again. The manager didn't like that I was not willing to go on about what happened as he condescendingly told my story back to me. I told him we needed to move on because I explained why we wanted to cancel and why I did not want to continue going over the same story 5 times. He hung up on me! Isn't that mature. It doesn't matter. We will not pay for something we never received. If they try to deliver if on Tuesday then they are fools and at this point they lost another customer. How is this helping them? We had chairs that were to arrive at the end of the month and we won't be buying these now...time to move on to Noel or another furniture seller. The dump is losing customers because they have a stressful return experience and over all poor customer service. It gets worse each time we deal with them.
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The Dump Luxe Furniture Outlet. Deep discount prices on furniture, mattresses, rugs and home decor.