We purchased a reclining sofa and single recliner back in November. Items were delivered separately with the single recliner arriving last. The single recliner was delivered inoperable. The delivery guys called CS, and I was promised that if I accepted the non-working recliner, they'd repair it within two weeks and bring out a replacement (which I thought was generous) by the end of the month. That was December 1. Today is February 17, and the single recliner is still inoperable. On two occasions a "tech" has come to my house, not even carrying a screwdriver. December 9 parts were claimed to be ordered. Nothing. The store and our salesman (Sylvester) have been completely hands off. CS claim to finally be coming to pick the item up and refund me next week. I have little trust that process will go well. This was all after buying a sectional from Haynes in early May and receiving excuses about delivery all the way through October. Both blame COVID... COVID didn't stop them from taking my money. Both Haynes and The Dump are terrible post purchase. I'll never do business with either again.
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The Dump Luxe Furniture Outlet. Deep discount prices on furniture, mattresses, rugs and home decor.