First time buying from essence vault and received one of the wrong items. Emailed customer service and within 12 hours my problem had been solved and replacement is being posted. Amazing service by Nikki.Also the ones I have received are amazing and smell identical to expensive brands. Will definitely be using again
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The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.
