Peter replied quickly to each email I sent. I was asking to substitute my order (of 3 items) so I could take up the package deal I saw on the website - after I’d bought the items ‘individually’. Peter was able to process me a refund to match the value of the advertised bundle. That’s top class customer service. Very polite too. Thanks for the quick support.
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The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.
