I have bought a fair few perfumes from The Essence Vault, and I really like them all. In my latest order, 787 Wild Fig and Cassis, the bottle was leaking. Needless to say, my parcel smelt amazing. I contacted customer service, and Gareth handled my case. I was asked to provide a picture of the bottle and the box. I sent the picture and within a few hours I had the reply. A new bottle was sent to me and I had it the next day. I can only recommend The Essence Vault. Great value and excellent customer service. Shout out to Gareth for dealing with my issue so quickly.
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The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.