I felt compelled to leave a review on my experience today. After sending an email regarding an issue with my Diffuser, Alix responded within 15 minutes. I send a video of the problem I was having and it was all sorted within 30-45. They were so friendly and professional and organised another replacement. An absolute credit to the company. Thank you so much
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The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.
