I ordered a Black Friday special of two 100ml perfumes for my partner since they’re vegan and she adores the original as a Christmas fragrance. I added a 100ml mystery gift but mistakenly received the 30ml instead. I reached out to the customer support team, expecting a simple refund for the difference, and they promptly sent the 100ml along with a few samples. Their customer service was incredibly quick, responding in under 24 hours. The perfumes are fantastic!
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The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.
