I ordered the 3 bottle deal and was thrilled to open them upon arrival, especially the one inspired by my favorite fragrance. I honestly couldn't notice a difference! I was so impressed that I asked my son to do a blind test, expecting him to say they smelled the same, but he actually found the new one to be stronger and preferred it! I had never tried the cherry scent before, but it exceeded my expectations—I love it! The third bottle was a gift for my son, but unfortunately, the dispenser didn’t work. I contacted the support team immediately, and within three hours, a representative named Syed responded, assuring me that he had reordered a replacement and offered to provide a discount code for my next order. I can't fault the prompt response I've received; it has been truly outstanding customer service, which is why I give this service 5 stars! Not only do they have excellent fragrances, but their customer support is exceptional! I can’t wait to explore more fragrances! Also, the perfumes arrived in fantastic packaging!
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The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.
