I unintentionally added an extra item to my basket. The support team promptly responded to my email and arranged a refund to my account on the same day. Their customer service was impeccable—very helpful, efficient, and courteous. I’m excited to try the perfume once it arrives.
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The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.
