Placed an order on the 8th of January with a promised 24-hour delivery, but the tracking hasn't updated. Reached out to the support team only to be dismissed. I've reported this to trading standards, and my bank will process my refund tomorrow. Highly recommend avoiding this service, as they falsely advertised 24-hour shipping for something I needed urgently. The representative I spoke with was completely unhelpful.
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The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.
