I ordered three perfumes inspired by originals I already own. Unfortunately, the Prada and Born in Roma versions didn’t smell like the originals to me at all, which was a bit disappointing. They are still smell nice but I can’t feel the connection to the original ones.
One of the perfumes also arrived broken and was leaking, so I contacted customer support. I genuinely didn’t expect such a fast response, but I received a reply in less than 24 hours. Even more impressively, a brand-new replacement was sent out within the same time frame, and I was also given a discount for my next purchase.
I’m very grateful and extremely happy with the customer service, everything was handled quickly, professionally, and kindly. Thank you Usama!
On a positive note, the Libre Intense version is absolutely amazing, one of the best perfumes I’ve tried and very similar to the original.I will definitely be rebuying it regularly!
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The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.
