Like others, they are a total scam. I ordered 2 pairs, one was the wrong size, can't even begin to get my foot in it, and the other was extremely poor quality. Their "Hassle Free Returns" is a total joke, they state they must send you the address for returns, don't send back to the shipping address on the label. Well after numerous emails back and forth - they refuse to send me the return address info and have offered 1) a 10% off my next purchase, 2) $3 refund and 3) a $5 refund, and their suggestion was to give the shoes to a family member or friend!!!
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