Review Time
The boots I ordered did not fit. Tried to return them and get a refund. Offered $10 and I keep them. I said no and they said no shipping label at their place.
The web site stated; all the boots are made in the USA, free returns and money back. This is false advertising. None of it is true. I even went though PayPal and it still going on for 2 months and no refund. I pay for shipping back.
Please do not buy from The First Young company.
The boots I ordered did not fit. Tried to return them and get a refund. Offered $10 and I keep them. I said no and they said no shipping label at their place. The web site stated; all the boots are made in the USA, free returns and money back. This is false advertising. None of it is true. I even went though PayPal and it still going on for 2 months and no refund. I pay for shipping back. Please do not buy from The First Young company.
I only used one star because you can’t use less !!! I ordered shoes on the 5th of December 2025 supposedly they arrived yesterday the 18th at 12:30 , no package , I contacted them and the told me it had been delivered so contact there service
If I could give these jokers a MINUS 5, I would. Their website states that customers can cancel their order within 48 hours. I canceled my order 5 minutes after I placed the order and notified them by email. They waited 48 hours and told me "ooops...it is too late. Product has been shipped". And when I asked for a refund, they told me I need to return the shoes to China and the shipping cost would $20 plus any applicable customs fees. Their shoes were shipped from a warehouse in the U.S. because it only took them 5 days to get to me via USPS. But they would not give me a U.S. address. It has to be shipped back to China.These people are very dishonest. Their webiste has a score of 18/100 in the ScamDetector website. It as been labeled as suspicious and dubious. DO NOT buy anything from these people.
DONT BUY FROM CHINA COMPANY! I bought boots, received and immediately emailed and asked for a return label, dragging out over 3 months then they offered a $5.00 refund🤬 ALWAYS BUY THRU PAYPAL, GET YOUR RETURN/REFUND THROUGH THEM WITHOUT HASSEL WITH ANY “CHARGEBACK”
Ordered a $50 pair of shoes. I didn't know that they were coming from China. Got in 3+ weeks and they would not go on my foot. Wrong size? Have no idea, as there were no markings. I contacted them via email... 16 emails later I received 8 bucks for my trouble. No full refund... they said return (on my dime) and they would credit. The USPS told me it would cost $62 to send back. BEWARE!
First of all, this company is in China. Their customer service is horrible. I ordered two pairs of shoes from them which not only weren’t the correct size but were 2 different sizes. The company refuses to accept a return or reimburse me. I would not recommend dealing with them under any circumstance.
Like others, they are a total scam. I ordered 2 pairs, one was the wrong size, can't even begin to get my foot in it, and the other was extremely poor quality. Their "Hassle Free Returns" is a total joke, they state they must send you the address for returns, don't send back to the shipping address on the label. Well after numerous emails back and forth - they refuse to send me the return address info and have offered 1) a 10% off my next purchase, 2) $3 refund and 3) a $5 refund, and their suggestion was to give the shoes to a family member or friend!!!
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