I ordered two pair. They sent me a size 11 when I ordered a size 13. They insisted it was a size 13, but it was not even close. I couldn't even get my foot into them. They refused to exchange or refund my money although their add says they have a money back guarantee. They said it was too expensive to ship them back, and suggested that I order two more pair from them and give the two pair that don't fit, to a friend....
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