I would strongly advise against ordering from The Fish Society if you are expecting fresh seafood.
I spent £70.60 on what was presented as high-quality seafood. What arrived was entirely frozen and/or pre-cooked, including oysters processed using HPP (not live), pre-cooked lobster, and pre-cooked mussels. While this may technically match their internal product definitions, it was not clearly communicated in a way an average customer would reasonably understand at the point of purchase.
The oysters arrived dead with plastic elastics, tasted unpleasant, and were completely unsuitable for raw consumption. As a result, the entire order went in the bin due to taste and safety concerns.
Customer service refused any refund and dismissed the complaint entirely.
If you are looking for fresh, live, raw seafood, this is not the place. What you are getting is frozen and processed product at premium prices, with no goodwill or accountability when things go wrong.
Don’t waste your money or risk your health.
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