I've been a loyal customer for years. I placed a substantial order in mid-September, and while I understood the delays due to a warehouse move, when it arrived damaged, they only wanted me to weigh the bottles to replace the leaked items. After reading other reviews, this seems to be a recurring issue. It’s shocking to think about how my customers would react if I only offered to replace spilled products. Despite my attempts to resolve this privately, I only received minimal responses. Now, I'm left with significant losses and a need to find a new supplier due to their lack of communication and responsiveness.
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We offer a full line of the finest candle making supplies, including fragrance oil, dye, wicks, soy wax, kits, and more, all at wholesale prices with fast shipping.