Unacceptable experience. I ordered 7lbs and paid for shipping on an oil called North Pole. It arrived labeled as North Pole (peppermint vanilla) but has an overwhelming sweet bourbon fruit scent. Additionally, it took MONTHS for a response, and now they claim they don’t accept returns. How can you refuse returns when you completely get it wrong? This is just one of many issues. My past orders have been missing items and arrived long after I placed them. I’ve found alternative suppliers with better products and will be switching to them from now on. You brought this on yourselves, indie brands; you could have taken responsibility and cared for your customers.
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