We have placed 2 orders with Foggy Dog and have had horrible experiences both times. SCAM!!! We will no longer be a customer with Foggy Dog. They need to improve their shipping and provide better service to their customers. Our first order we received someone elses bandanda. Wrong size, pattern and name. We had ordered it for a family photo shoot with our dog. They refused to refund us and said we had to wait for another one from them...but it was too late for the day of our photo shoot. The second time our package was lost and the tracking showed it never transferred to USPS. They made us wait 10 days for there to be no tracking updates. Of course...still lost 10 days later we reach out again. We wanted a refund as we ordered a sweater for our dog for the winter. Now winter is almost over. They refused the refund and we still have not heard back.
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At The Foggy Dog, we believe good dogs deserve great design. That’s why our dog beds, collars, leashes, toys and accessories are made in America with the finest materials and freshest designs. We design our products in San Francisco and partner with trusted, family-owned U.S. factories to bring them to life as ethically and sustainably as possible. And, with every order we provide one pound of food to rescue shelters.See more
