I ordered through a platform on a Sunday and paid for delivery in 3 to 5 days. On Monday, I received an email saying my order had been dispatched, but then I heard nothing. After seven days, I reached out and was put in touch with the team, who didn’t reply until my second email and eventually explained the delay was due to Brexit. I finally received my order, but it was too late for the occasion. The lack of communication was disappointing, likely due to the cumbersome process of dealing with two companies. Nothing frustrates customers more than poor communication.
Claim your business profile now and gain access to all features and respond to customer reviews.
The French Comté was created by Florent , both originating from the Franche-Comté region near the Swiss border in French Jura Mountains with a passion for food,
wine and the artisan traditions of their region. They come from a long line of farmers, butchers and craftsmen who have been producing their foods and running market stalls for generations. Now they are bringing the flavours of their mountains to the UK via their Borough Market stall. See more
