I was impressed when I received a dispatch email 24 hours after my order, but four days later, with no tracking updates, I emailed and was told it was ready to leave the shop. Two days later, still no sign, so I emailed again to get the same response. Eight days after my initial order, my package of cheese and charcuterie arrived smelling as expected for products that had been out of refrigeration for days. I called for a refund and was told they couldn’t process it because the courier hadn’t confirmed delivery—it was the courier's issue, not theirs.
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The French Comté was created by Florent , both originating from the Franche-Comté region near the Swiss border in French Jura Mountains with a passion for food,
wine and the artisan traditions of their region. They come from a long line of farmers, butchers and craftsmen who have been producing their foods and running market stalls for generations. Now they are bringing the flavours of their mountains to the UK via their Borough Market stall. See more
