This company has gone so downhill its criminal. Received a gift of horribly damaged and obviously worn boots. Two emails over 10 days to Customer Service (who was not taking calls) and no response. Wrote a review that of course generated a email from Frye. Then I am told I cannot ship the exchange to me, the gift recipient, but the exchange has to go to the person who sent me the gift 450 miles away. So I try for a return, and am given a 0.00 dollar refund. Used to love their boots but no more. Guess I will just be happy with my two pairs of Fryes I have had for years - purchased back when the company made a quality product and was reputable.
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The Frye Company is a manufacturer of shoes, boots and leather accessories.