thegeneral.com

4.7
4.7 Based on 152 reviews

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Sammy Baker
Lack of transparency in pricing from insurance companies

Insurance companies really need to be clearer about their pricing structures. They draw people in and then leave them feeling trapped. After wasting about 15 minutes, I find out that getting a 38 mph in a 35 zone can raise my rates by 33%. That's quite a jump for what seems like a minor infraction. There’s no real value when every company claims one thing but acts differently. Unfortunately, paying is a must. It's frustrating that we often don’t get support when we need it most, but that’s just how it is.

2
Date of experience: Dec 31, 2025

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