theglowcompany.co

Do Not Order From This place. I'm not sure it can even be called a company. After I made my purchas

Do Not Order From This place. I'm not sure it can even be called a company. After I made my purchase for three devices I gave them to my Grandchildren. When I contacted the "place" and told them I wanted to return them they offered me 20% refund and I can keep the product. I was like "oh no not this kind of place again" I have had several places that have tried to barter with me and I keep the product. That's when I knew for sure this was a scam. The next offer was 50% and I keep the product. Here is one of the emails they sent me

Donna, Dated Jan 18th

I wanted to let you know that I’ve successfully forwarded your request for a 50% partial refund to our Refund Team.

They are now reviewing and processing this on their end.

Once the refund has been completed, the amount will be returned to your original payment method. Depending on your bank or card provider, it may take a few business days for the funds to appear in your account.

Thank you for your patience while this is being handled. If you have any questions in the meantime, please don’t hesitate to reply — I’m here to help.
Best,
Calvin
Glowco International LLc



Donna, Dated 1/22/26

Thank you very much for your patience.

This is John from the Refund Team. I would like to confirm that we have successfully processed your refund request.

At this time, your request is under review for approval. Once approved, it will be placed in our processing queue. Please rest assured that I am monitoring this closely and will provide you with an update within 24–48 hours.

If you have any questions or require further assistance in the meantime, please do not hesitate to contact us. We truly appreciate your understanding and patience throughout this process.
Regards,

John Bryan from GLOWCO
Customer Success Specialist

Hi Donna,

I wanted to follow up and let you know that your request is currently under review with our Refund Team and is pending approval. At this time, we haven’t received a final update yet, and I sincerely apologize for the delay and any inconvenience this may cause.

Please rest assured that I’m actively monitoring the progress and will follow up closely. I’ll provide you with another update within the next 24–48 hours or sooner if there are any developments.

Thank you very much for your patience and understanding. If you have any questions in the meantime, please don’t hesitate to reach out. I’m happy to help.
Regards,

John Bryan from GLOWCO
Customer Success Specialist


Hi Donna,

I wanted to follow up and let you know that your request is currently under review with our Refund Team and is pending approval. At this time, we haven’t received a final update yet, and I sincerely apologize for the delay and any inconvenience this may cause.

Please rest assured that I’m actively monitoring the progress and will follow up closely. I’ll provide you with another update within the next 24–48 hours or sooner if there are any developments.

Thank you very much for your patience and understanding. If you have any questions in the meantime, please don’t hesitate to reach out. I’m happy to help.
Regards,

John Bryan from GLOWCO
Customer Success Specialist

I can't imagine a company agreeing to refund the consumer 50% and then paying its staff to write emails explaining why they haven't sent the money they agreed to.

Date of experience: Jan 31, 2026