Terrible experience, completed everything at 8am and payment was taken. Then I was informed at 12.30 it hadn’t worked and I needed to use chrome and make payment, I did this (and had to pay again) and the portal just keeps flagging an error message and taking me back to the front screen. I’ve filled it all in 4 or 5 times now and been emailing customer service and no one will help me. Very stressful when you’re already feeling terrible and can’t understand why they’re happy to keep taking payments but no one will assist me :(Edit: the reply below is factually incorrect - I have my bank statement (which I’ve sent to them) which clearly shows payment has been deducted twice.
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In our busy day-to-day lives, more people are finding it difficult to take time off to see their GP or have to wait on average up to 10 working days to see a GP. We at The GP service provide an Online Doctor service to help diagnose and treat common conditions using our on-line consultation platform.
Our aim is to provide a safe, discreet and easy journey for patients who are looking for private medical treatment at their convenience and at a cost that people can afford. Our system allows patients to consult with qualified Doctors with a consultation via online assessment questionnaires or through secure video chat. They can then choose to collect their treatment from any Pharmacy registered with our service.
The service also allows Doctors at their sole discretion to provide prescriptions where appropriate as well as referral letters and fit notes. For full details and charges, please refer to our Terms and Conditions on this site.See more
