After 3 years my lawn is finally coming along, but no thanks to greenthumb themselves, a usual operative came round, (I must also add the one on the previous year, said it was his mission , along with the opperative the year before, to ensure to get my lawn to where it should be. The other day when a nutri green was meant to be put down via an email I received a few days earlier the operative came, NO TREATMENTS, and told me to just carry on watering each day when im just watering bold patches, it's been re seeded and top soiled at least 12 times ,3 times this year alone. ive asked for some seed so i can seed and top soil where needed, as the operative the year before allowed this. now this isn't allowed apparently and on the last occasion he never had any seed on his van!! its had numerous aeration but with the machine they use , probably helpful for a farmers field but not for a small garden. so I took things into my own hand and spent at least 8 hours putting 1000's of spike holes into the ground the day before green thumb arrived, and once again compacted my ground even more over the years, then put seed down. That's why it's flourished recently. but I'm still expected to carry on watering bold patches without seed or top soil, daily, after its last seeding and top soil was around 12 weeks ago, the whole process seems futile and a waste of my time and water costs. I've made a call to speak to Derbys franchise boss but he never got back to me, and i may also add its not the first time. There is so much more I can say but I'm getting keyboard angry and annoyed about the service I've received. Let's see if I get a response from this. And I'm never one Daryl for complaining when Not necessary but it's starting to become a joke watering daily after 3 years of treatment when a grass just meters away on public land gets nothing but at least there's grass. I'm very disappointed and hoped after all these years I'd see something without having to put my own graft into the project.
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