thegroomroom.co.uk

2.3
2.3 Based on 243 reviews

Book your dog’s next grooming appointment online at The Groom Room at Pets at Home. Available services include full dog grooming, puppy grooming and bath, brush and blow dries....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Lucy Jones
Rude groomer with tattoos

Extremely patient with my pet dogs having their nails clipped as they are so anxious. However the girl who is covered in tattoos I found to be extremely rude, not friendly at all. She had no manners whilst talking to myself, she made both me and my mum feel very uncomfortable. When I mentioned how anxious my dogs are she stated it will cost more if 2 of us have to assist your dog! I couldn’t believe her attitude and tone whilst saying this. I would have paid any price as long as my dogs were happy and safe. I was trying to distract my dog whilst she was having her nails clipped by talking to my dog through the glass window, and gently tapping the window. The girl with the tattoos spoke to me in a rude and aggressive manner asking me to stop tapping the window. I understand her reasoning behind it, but her mannerisms, and attitude was awful! I always come here to have my dogs groomed and nails clipped but I will not be returning again due to this girl. Absolutely disgusting

4
Date of experience: Jan 07, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More