I am absolutely disgusted by the way this gym handled a serious theft incident today.
My younger brother had his expensive jacket stolen inside the gym by a group of young boys who are known for stealing people’s belongings — this is NOT their first time.
When my brother reported it to security, instead of helping him, they blamed him and said it was his fault because he didn’t use a locker. Since when does that make stealing acceptable??
He was extremely upset and even tried to follow the boys, risking his own safety, yet the staff showed zero concern.
When he asked them to check the CCTV cameras, they completely refused and said they “can’t do anything.” What is the point of having security and cameras if you refuse to use them when a crime happens inside your facility?
The most disgusting part is that they clearly did not take him seriously because he is young. If this had happened to an older adult, I highly doubt they would have responded this way.
This gym shows no responsibility, no protection for members, and no professionalism. Victim-blaming a young person instead of stopping repeated theft is unacceptable.
My father will be coming tomorrow, and this issue will not be ignored.
I strongly warn everyone: your belongings are NOT safe here, and if something happens, don’t expect the staff to help you.
Shame on this management.
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