I feel compelled to share my experience as I believe the positive reviews are misleading. I had a terrible experience, and they did not fulfill their obligations under consumer law. I was shocked to see any positive feedback. I ordered standard delivery with an estimated date, but when I called for assistance, I was connected to a rude and unhelpful representative. They never informed me of a delay and insisted I needed to pay for express shipping to get it on time. When I asked to cancel, they refused. This company clearly does not prioritize customer service or adhere to their own policies or the law. I finally received my refund after multiple emails and contacting the authorities. If you opt for standard shipping, expect poor treatment and delays. Please know your rights as a consumer and be cautious.
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Luxury hampers freshly made with exclusive gourmet products, delivered Australia-wide. Same-day Sydney and next-day capital city delivery available.
