If I could give zero stars, I would. After more than a year with them, I switched to a local office. When I called in late April after receiving my binder dated April 15, they claimed to have no record of my call. I’ve been battling them since November because they said they canceled my policy in July. Despite cleaning up my automatic billing, they kept sending bills for a canceled policy along with late fees. Each time I call, I hear the same story about cancellation. I even provided the information they requested, but it was apparently insufficient. I’ve threatened legal action due to their constant harassment and have filed complaints with relevant authorities. I strongly advise steering clear of this company.
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