The Hartford took over our company Family Medical Leave Act reporting.
THE CUSTOMER SUPPORT DURING DAY TIME USA HOURS IS A FOREIGN CALL CENTER TAKING ALL YOUR INFORMATION.
They basically do nothing for you but probably are the cheapest for the company to comply. They immediately push you to do online entry yourself each time you call. They only supply the paperwork that you must take to your doctor after the appointment and you know how hard it is to get to see them again in the ten day window to report back and another trip. When I believe they should be contacting the doctor directly and supplying the paperwork with your name on it and then the doctors would know the rest to fill out since it would have your name on it. It is basically a push off of work without real support.
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