thehatke.com

1.3
1.3 Based on 9 reviews

...

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Terrible Product Quality and Customer Service – Stay Away!

I recently bought a phone cover, but it turned out to be a poor decision. Initially, it seemed fine, but after a few weeks, it started peeling and changing color, indicating cheap materials. When I contacted customer service for a refund or replacement, they pointed me to their unrealistic 2-day return policy. This is merely a tactic to mislead customers. They show no concern for product quality or customer satisfaction. As a business owner, I understand ecommerce policies, but it's outrageous when a company refuses to acknowledge defective products. I suggest avoiding this seller if you want a product that lasts. Don't waste your resources here – many other brands offer better quality and service.

1
Date of experience: Oct 03, 2024

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