I have been buying The Honest Kitchen CAT BLEND INSTANT GOAT'S MILK from various sellers for a long time and have never had any problems with quality and shelf life. But now I received an invitation from TheHonestKitchen to buy this milk with a 50% discount and I bought 10 canisters in the expectation that it will last for the next 10 months. When the milk arrived, I found that the expiration date expires in 2 months. I opened one can and the milk had a rotten smell. ORDER 200000508277 Placed on September 6, 2023. The fact that the shelf life of milk expires has not been indicated anywhere. Before buying, I also called customer service, said I was taking a lot, but I was not warned about the expiration date. The Honest Kitchen refused to exchange milk for non-spoiled milk, motivating “the product you purchased was placed as a discounted rate as part of our summersale.....we are unable to proceed with an exchange or a refund". Please see the attached screenshot of this product, where no clear information concerning the expiration date. I believe that this is a deliberate deception of buyers in order to sell spoiled products. Looks like, it was stored in a warm place by the seller.I complained to BBB and got a response from Honest Kitchen. They agreed to replace the only one canister.The packaging says “we offer a 100% money back guarantee".It seems that the real name of this company is “Dishonest Kitchen".
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The Honest Kitchen is a family-owned company that makes healthy pet food from minimally processed, human grade ingredients. Try a more natural option!
